<p><strong>Our Refund Policy :</strong></p><p><br></p><p>This policy is designed to be fair and reasonable, ensuring that customers feel secure in their transactions with Yugmedeals Marky, while also protecting the company from potential abuse of the refund process.</p><p><br></p><p><strong>1. Trial Period</strong></p><p>Yugmedeals Marky offers a 7 Days or 14-day free trial for new users, during which they can explore the Basic Plan features available on the platform. Since no credit card is required to start the trial and users are not charged.</p><p><br></p><p><strong>2. Subscription Services</strong></p><p>Following the free trial, if a user subscribes to any of Yugmedeals Marky paid services, they are ineligible to receive a refund. The FREE trial is provided to ensure that the users try out all the services and decide whether to continue with the Yugmedeals Marky platform. If the user feels unsatisfied, they can cancel their FREE Trial anytime and they will not be charged. If the user has subscribed to any Yugmedeals Marky Subscription plan, they are not eligible for a refund. They can cancel their subscription to ensure they are not charged the next month.</p><p><br></p><p><strong>3. Non-Refundable Services</strong></p><p>All Yugmedeals Marky services, such as the charges for an Yugmedeals Marky Plan, WhatsApp Conversation Credits (WCCs), Add-ons or any third-party integrations, are non-refundable due to the nature of the service and the costs incurred by Yugmedeals Marky to provide these services.</p><p><br></p><p><strong>4. Technical Issues</strong></p><p>If a user experiences continuous technical issues that prevent them from using the service effectively, and if these issues are verified by Yugmedeals Marky support team, a partial or full refund may be granted at Yugmedeals Marky discretion.</p><p><br></p><p><strong>5. Unauthorized Charges</strong></p><p>In the case of unauthorized or fraudulent charges, users should contact Yugmedeals Marky support immediately. If such claims are verified, Yugmedeals Marky will issue a full refund.</p><p><br></p><p><strong>6. Cancellation Policy</strong></p><p>A user may cancel their subscription at any time. However, the cancellation will be effective at the end of the current billing cycle, and users will not receive a refund for the remaining period of the subscription, except under special circumstances that will be reviewed on a case-by-case basis.</p><p><br></p><p><strong>7. Contact and Support</strong></p><p>For any refund-related queries, users are encouraged to contact Yugmedeals Marky customer support team, which is committed to providing efficient and personalized assistance.</p><p><br></p><p><strong>8. Refund Process</strong></p><p>To request a refund, users should write to us at contactus@yugmedeals.com. The request must include the transaction details and a clear explanation of the reason for the refund request.</p><p><br></p><p><strong>9. Policy Amendments</strong></p><p>Yugmedeals Marky reserves the right to modify this refund policy at any time, and the changes will be effective immediately upon posting the updated policy on the Yugmedeals Marky website.</p><p><br></p><p><strong>10. Legal Compliance</strong></p><p>This refund policy complies with the local laws and regulations where Yugmedeals Marky operates. Users are also encouraged to review the Terms of Service and Privacy Policy for a comprehensive understanding of their rights and obligations.</p>